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Price Match Policy


If you find a lower price online or in store and we’ll beat that price by 10% of the difference.

To request a price match, first make sure you qualify.

Step 1 - Make sure you qualify

The product you’re comparing must meet each of the following criteria to qualify for a price beat.

  1. The product must be the exact same brand name and model # as it appears on ZoneUtopia.com
  2. The product must include all shipping costs, and other charges.
  3. The product must be sold AND shipped by a retailer or authorised dealer located within Canada or United States. 
    Check the dealer’s shipping policy on the competitor’s site to confirm.
  4. The product must be in stock, available for sale, and cannot be a limited time offer or available only in limited quantity.
  5. The product’s price must not be lower due to an advertising error, misprint, or special sale price.
    Special sale prices include: Pre-Black Friday VIP SALE, Black Friday, Cyber Monday, Boxing Day/Week, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, Original Equipment Manufacturer (OEM) prices, "B" stock, close-outs, liquidations, clearances, demos, refurbished items, open box items, and financing offers.

Step 2 - Request a discount


Online Purchase:

Simply send us an email telling us which product you would like us to Price Match and the flyer, advertisement or website link of the product of the competitor you would like us to beat the price by clicking here

Please put PRICE MATCH in the email title field to accelerate your request.

We will reply quickly usually within a few hours and if your price match is approoved we will send you a coupon code for your products :).

In Store Purchase:
You can visit our store to request a price beat. If you qualify, they’ll be able to discount your purchase on the spot. No need to wait for a credit or fill out painful forms !

Remember to bring the flyer, advertisement, or web address of the lower-priced product with you.

 

Additional Information


No resellers. For retail sales only.
If you still have questions about the Lowest Price Guarantee, please view the FAQs below or contact us

 

FAQ

Does the Lowest Price Guarantee apply to the prices of Internet and in-store retailers?
Definitely! If we don’t already offer the lowest price on the items you want, we’ll beat any qualifying price from a retail store or online retailer.

Does price match work for "free gift with purchase" offers? 
Although Price Match is not garanteed for ''free gift with purchase'' offers, we will always do our best to beat our competitor's offer and make you happy !